SHIPPING & RETURNS
ONLINE FAQs & SHIPPING
Online orders are processed within 48 hours. We use USPS and offer 2-day Priority Mail Service. If you’d like to purchase Priority Express Mail shipping (1 day), please select that option and pay at check out.
You will receive an email confirmation once your order has been placed and another confirmation email when your order has been intercepted by the mail service and is awaiting shipment.
We are unable to redirect packages after they are en route to you - please check your shipping addresses carefully when checking out.
We are not responsible for any items that go missing during transit or are misplaced upon delivery. If you are missing your package, and tracking reads it as delivered -- please contact your local USPS branch office or your carrier.
GIFTING
If you’d like a Gift Note included with your purchase, please include the note in the Notes section on the checkout / cart page. We will tissue your order nicely and add a raffia bow inside the box.
HOLIDAY RETURN POLICY 11/25-12/31 - STORE CREDIT ONLY
Returns are eligible on full priced merchandise for store credit or exchange ONLY from now until Friday, January 19th.
Jewelry & Hats are eligible for return for exchange or in store credit until Friday, January 19th.
Beauty, intimates, personal products and sale items are FINAL SALE and NOT eligible for return.
Please save your receipt and gift receipt and leave tags on the merchandise.