Refund policy

RETURN POLICY

We wish to deliver the highest-quality products available and want you to love your purchases. Please review our return policy carefully before placing an order.

RETURNS (ONLINE ORDERS)

We gladly accept returns of unworn, unwashed, and unaltered items within 14 days of delivery.

• Returns are issued as store credit via digital gift card only

• We do not offer exchanges

• Customers are responsible for return shipping costs
  An $8 return shipping fee will be deducted from the issued store credit

• All returns are reviewed on a case-by-case basis

• Items that show signs of wear, washing, alterations, stains, makeup, deodorant, or perfume may be declined

To initiate a return, email customerservice@shopbecasa.com We will provide a convenience return label.

If you prefer to use your own shipping label, please send returns to:

BECASA
Attn: Returns
115 Commerce St #127
Apalachicola, FL 32320

PRICE ADJUSTMENTS & SALE ELIGIBILITY

Purchases made before or after a sale are not eligible for retroactive discounts or price adjustments.

• Items purchased prior to a sale cannot be adjusted to sale pricing

• Items purchased after a sale has ended cannot receive sale pricing

• Sale pricing applies only during the active sale period

No exceptions will be made.

ITEMS INELIGIBLE FOR RETURN

The following items are final sale and not eligible for return or exchange:

• All SALE items

• Hats (please review measurements prior to purchase)

• Large Straw Totes (please review measurements prior to purchase)

• Makeup, beauty, personal hygiene products, and intimates

• Gift cards

• Special orders (all product categories)

HOLIDAY RETURN POLICY — IN STORE ONLY

Full-priced merchandise purchased in store may be returned for store credit or exchange only through Friday, January 16th.

• Receipt or gift receipt required

• Tags must be attached

• Jewelry and hats are eligible for return for exchange or store credit through January 16th

• Beauty, intimates, and personal products are final sale

• We reserve the right to decline any return if the item is not in acceptable condition

SALE ITEMS — FINAL SALE

Thank you for shopping our sale.
ALL SALE ITEMS ARE FINAL SALE — NO RETURNS OR EXCHANGES.

For assistance, please contact customerservice@shopbecasa.com.