TERMS & PRIVACY
TERMS OF USE
USE OF THE WEBSITE
Welcome to the BECASA website. By accessing this website you agree to these terms and conditions. Our terms are at our sole discretion and may change. By using this Website after any such change(s), you agree to comply with and be bound by, the terms as changed.
BECASA is an online service of BECASA LLC provided solely for your personal use for the sale of clothing, accessory, etc.
We have taken great care to ensure that the items on our website are presented as accurately as possible. However color clarity depends upon your own personal monitor and we, therefore, cannot guarantee that the color of the actual item is accurate.
To be eligible to purchase Items on our website you must:
a) be the holder of a valid debit/credit card
b) warrant that the personal information which you are required to provide when you register and checkout as a customer is true and accurate
c) You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use
MAKING A PURCHASE
When you order an item from BECASA you are buying to for the price stated. You will be guided through the process of placing an order by a series of instructions. Once you’ve placed your order, we will send you an email acknowledging the exact details of your order, providing you with a payment reference and the value of your full order that will be debited from your form of payment. Our acceptance of your order and the completion of our contract will take place when you receive an email from us notifying you that we have dispatched/shipped the items ordered by you. The order will be completed when received by you.
If you require any information regarding your order(s) please contact us by email info@shopbecasa.com
We may not accept your order if (a) an item you have ordered is out of stock, (b) your card is due to expire within 28 days of your purchase date (c) we are unable to obtain authorization for your payment or (d) if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion. If we are unable to fulfill your order following our order acknowledgment, we will contact you by email or telephone to advise you and find a solution.
We will try to keep our Website as up to date as reasonably possible, but cannot guarantee that any Item will always be available. If we can't supply any Item we will release the funds being held in your account for the purchase.
SHIPPING & DELIVERY
We strive to deliver your order to the pace and person of your choice, in perfect condition, in the shortest time possible, and for the most reasonable price per our selected carriers. We implement a flat rate shipping charge, and if the shipping costs are beyond what our flat-rate shipping cost covers, we will contact you to pay the balance. All orders are considered singular based on your order number and payment.
Estimated delivery times are to be used as a guide only. Please order from BECASA with enough lead-time to prevent any loss or disappointment resulting from the delivery time as BECASA cannot be responsible for this - including delays owed to your delivery service, natural disasters, customs holds, and other variables out of our control. All purchases are insured by us while in transit until it is delivered to you. If you wish to track your parcel, please refer to the email you were sent containing your tracking number or alternatively email us at info@shopbecasa.com and we will track your shipment for you.
BECASA online purchases may be delivered to addresses other than the billing address given by the card holder, for example as with the case of a gift being purchased and addressed to a friend, as a security precaution, an email and a copy of the invoice will be sent to the cardholder’s registered email address. The same delivery and return policies apply.
RETURNS & CANCELLATIONS
Customer satisfaction is our top priority, and we handle each inquiry on an individual basis to our best ability. We hope that you are happy with your order, if you are not satisfied with your goods we will offer you a full refund.
Please read our Return Policy carefully to ensure you can proceed with your request as quickly as possible.
If possible, all returns should be sent back to us in the original packaging provided. Please ensure the BECASA garment or item is properly protected for shipping.
You have 30 days from receipt of order to request a return label, which will be emailed to the email address you placed your order with. The items should be returned in unworn and perfect condition within the 30 days. Returns that are damaged or soiled will not be accepted and a refund will not be granted.
Before your package leaves our shipping center, it is checked by our packing team. If you receive a damaged item, please contact us immediately at hello@shopbecasa.com.
If, for any reason, you wish to cancel your order before your Items have been shipped, let us know right away. In order to do so, please confirm your wishes in writing by email to hello@shopbecasa.com. If you cancel your order, we will reimburse all payments received from you, including the cost of delivery within 10 days. If you cancel your order after it has shipped, you will be expected to pay for round-trip shipping for it’s return to our shipping center.
CONTACTING US
If you need help ordering, have an inquiry about our order, or would like to provide feedback on our service or products, please email us at hello@shopbecasa.com anytime.
COPYRIGHT & TRADEMARKS
All content available on the BECASA website, including but not limited to, text, photos, graphics, logos, button icons, images, video and audio clips, data compilations, software, etc is the property of BECASA LLC and is protected by United States and international copyright laws. No portion of the website may be used, reproduced, duplicated, copied, sold, resole, accessed, modified or otherwise exploited, in full or in part, for any purpose without written consent.
The trademarks and logos displayed on the website and on products are the registered and unregistered marks of BECASA LLC, and are protected by United States and international trademark laws.
PRIVACY POLICY
BECASA LLC’s Privacy Policy sets out what information we collect when you purchase something from our online store. Please contact us by email at hello@shopbecasa.com or by phone at 850-815-6039 if you have questions or would like additional information regarding this policy. Our privacy policy is at our sole discretion and may change. By using this Website after any such change(s), you agree to comply with, and be bound by, the terms as changed.
YOUR INFORMATION
We collect the personal information you give us such as your name, billing and shipping addresses, telephone number and email address. Customer profile info such as your size range, your color and style preferences, etc. When you browse our store, we automatically receive your computer’s IP address in order to provide us with information that helps us learn about your browser and operating system
As we receive your personal information, we will only use it for the purposes described where it is collected, and we will not sell, license, transmit or disclose this information outside of BECASA unless (1) you authorize us to do so; (2) it is necessary to allow our service providers to provide services for us, (3) in order to provide our services to you (and contacting you when necessary), (4) subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, (5) subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of BECASA or the consolidation of BECASA with another entity, share exchange, combination, reorganization, or like transaction in which BECASA is not the survivor, (6) it is necessary in connection with other business purposes including, without limitation, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention and detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends, dispute resolution, credit checking and debt collection, or (7) otherwise as we are required or permitted by law.
If you do not agree to our use of information above, we cannot do business with you or accept online orders for products or services. Your continued use of our website, or purchase of products or services constitutes your acceptance of this Policy.
EMAIL MARKETING
With your permission, we will send you emails about our store, new products, upcoming events, news and other updates. Our website assumes you to agree to electronic communication when you make a purchase or request our services online. You may indicate your preference regarding receiving third party direct marketing material. If you do not wish to receive such information or would like to change your preference, you can unsubscribe at the bottom of any email from us, or contact us directly at hello@shopbecasa.com. Please allow a reasonable amount of time to make the change to your customer profile.
SECURITY
We take steps and have security measures in place to protect your personal information, including keeping your financial information safe. If you make purchases on our website we will ask for credit card information, but we do not store the information after the secure transaction is complete. You acknowledge, however, that no transmission of data over the internet can be guaranteed to be 100% secure, despite our efforts.
LINKS TO OTHER SITES
For your convenience, we may provide links to other web pages that we do not control. We cannot be responsible for the privacy practices of any websites or pages not under our control and we do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.
CONTACT US
If you have questions, please write to us
by email at hello@shopbecasa.com
to BECASA 115 Commerce Street, Apalachicola, FL 32320
by phone at 850-815-6039